This Is AuburnAUrora

Browsing Raymond J. Harbert College of Business by Title

Now showing items 1-2 of 2

Communication Alignment in Sales: The Role of Emotional Intelligence 

Serviss, Emory; Ledet, Amanda; Henderson, Jennifer (2021-01-13)
Due to the current global COVID-19 pandemic, salespeople are increasingly reliant on technology to navigate the sales process because of restrictions on travel and in-person meetings. The success of the sales encounter is ...

Ethical Leadership and Salesperson Job Performance: The Impact of Remote Supervision 

Serviss, Emory; 0000-0001-9594-6488 (2021-05-05)
Remote salespeople are moving away from in-person interactions and toward using technology to keep in contact with their supervisors. There are ethical perspectives that should be considered in a remote work environment. ...